1. SAP SD & OTC Module Expertise:
· Lead the design, configuration, and support of SAP SD and OTC processes including sales orders, pricing, delivery, shipping, billing, credit management, returns, and revenue recognition.
· Customize OTC flows to align with unique business requirements and ensure compliance with industry standards.
2. Business Process Analysis & Optimization:
· Analyse current Order-to-Cash processes, identify pain points, and propose standardization or automation opportunities.
· Design scalable, efficient OTC process flows to improve order fulfilment and invoicing accuracy.
3. Cross-Module Integration:
· Ensure seamless integration of SD with MM, PP, FI/CO, and PS for unified data flow and operational continuity.
· Handle process dependencies such as goods movements, delivery creation, invoice posting, and financial reconciliation.
4. End-User Enablement & Support:
· Develop and deliver training for OTC cycle users including sales order entry, delivery processing, billing, and dispute resolution.
· Provide expert-level support for operational issues such as blocked orders, pricing errors, and credit challenges.
5. Documentation & Compliance:
· Create and maintain comprehensive documentation for SD configurations, functional specifications, test scripts, and training guides.
· Ensure documentation supports traceability and handover throughout the project lifecycle.
6. Continuous Improvement & Innovation:
· Stay updated on the latest innovations in SAP SD and OTC, including Advanced ATP, Condition Contracts, SAP Fiori apps, and SAP BRIM.
· Drive ongoing improvements in the OTC lifecycle for faster order processing and cash realization.
Skills Related:
<p class="MsoListParagraphCxSpFirst" style="text-indent: -.25in; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: 'Calibri Light',sans-serif;">8–10 years of hands-on experience in SAP SD and OTC process implementation and support.</span></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent: -.25in; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: 'Calibri Light',sans-serif;">Proven experience in end-to-end project delivery from blueprinting to post-go-live support.</span></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent: -.25in; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: 'Calibri Light',sans-serif;">Strong understanding of pricing procedures, copy controls, credit management, and logistics execution.</span></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent: -.25in; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: 'Calibri Light',sans-serif;">Integration knowledge with FI/CO, MM, PP, and PS modules.</span></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent: -.25in; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: 'Calibri Light',sans-serif;">Excellent analytical, problem-solving, and communication skills.</span></p> <p class="MsoListParagraphCxSpLast" style="text-indent: -.25in; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: 'Calibri Light',sans-serif;">Experience working in global delivery models with cross-functional teams.</span></p> <p class="MsoNormal"><strong><span lang="EN-IN" style="mso-bidi-font-size: 12.0pt; line-height: 115%; font-family: 'Calibri Light',sans-serif;">Preferred Skills & Experience:</span></strong></p> <p class="MsoListParagraphCxSpFirst" style="text-indent: -.25in; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: 'Calibri Light',sans-serif;">Experience in Engineering, Construction & Operations (EC&O) and/or Manufacturing industries.</span></p> <p class="MsoListParagraphCxSpMiddle" style="text-indent: -.25in; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: 'Calibri Light',sans-serif;">Exposure to SAP S/4HANA SD, SAP BRIM, or SAP Advanced ATP.</span></p> <p class="MsoListParagraphCxSpLast" style="text-indent: -.25in; mso-list: l0 level1 lfo1;"><!-- [if !supportLists]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol;"><span style="mso-list: Ignore;">·<span style="font: 7.0pt 'Times New Roman';"> </span></span></span><!--[endif]--><span lang="EN-IN" style="font-size: 11.0pt; line-height: 115%; font-family: 'Calibri Light',sans-serif;">Familiarity with SAP Fiori apps related to OTC and sales operations.</span></p>Censoft (MD Status Company), headquartered in Malaysia delivers a full spectrum of integrated Information Technology (IT) software solutions and services.
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